HIGHLANDS COOPERATIVE ASSOCIATION

Open Minutes

March 28, 2004

Board Members Present: Ellena, Guyer, Jane, Smith, Smydra

Management Present: Miller, Lyon

Meeting called to order at 5:05 p.m.

OPEN MINUTES

Guyer moved, Smith seconded to accept the February 29, 2004 Open Session Minutes. Approved 3-0. Jane and Smydra abstained.

MEMBER CONCERNS

Susan Endicott, 1714 Georgetown Blvd.: Ms. Endicott discussed the Open Door/Window policy, and suggested that the temperature stated in the policy be higher than 40 degrees, and the fine be larger. The Board and Management discussed, and there was Board consensus to keep the current Open Door/Window policy as is for the time being.

Linda Masters, 6222 Balfour Drive: Ms. Masters spoke of members who open their windows at 10:00pm, and members who put trash out late at night the night before a trash pickup day.

COMMITTEE REPORTS

None at this time.

RAMP POLICY

The Board and Management reviewed and discussed the draft policy for installing a ramp. Ramp snow removal was discussed as well (currently 3 members are having snow removed from their ramp by Highlands Cooperative staff). Mr. Smydra suggested that Highlands send a letter to members prior to implementing the ramp policy regarding the “grandfathering” of ramp snow removal. The revised policy will be submitted for Board approval at the April Board of Directors meeting.

HIGHLANDS COOPERATIVE INTERNET DOMAIN NAME

Smith moved, Jane seconded to register a .coop internet domain name for 3 years for Highlands Cooperative Association. The price of registration is $275.00, .coop is a new top-level domain exclusively for cooperatives, cooperative support organizations, and businesses owned by cooperatives.

GAS TRANSPORTATION

The Board and Management discussed how the current gas transportation agreement will expire on March 31, 2004. Effective April 1, 2004, Highlands will be utilizing the regular Consumer’s Energy A-1 Residential Gas service.

NO PARKING ON HAAG, BALFOUR, GEORGETOWN

The Board and Management discussed the request that was made to the City of Lansing to have specific areas on Haag, Balfour, and Georgetown posted with “No Parking” signs. This request was made due to the hazardous situations created when cars are parked in certain areas on Haag, Balfour, and Georgetown, and the CATA bus tries to get by them, sometimes while making a sharp turn.

A map detailing the areas specified was reviewed, and an additional area on Georgetown was added. Ms. Miller will amend her original request to include this Georgetown area.

AIR CONDITIONING-WINDOW UNIT POLICY

The Air Conditioner-Window Unit policy was reviewed and discussed. Guyer moved, Ellena seconded to accept the policy, with revisions.

MORTGAGE PAYOFF

Mr. Lyon will put together a 10 year plan for mortgage payoff options and present this at the April, 2004 Board of Directors meeting.

NEW BUSINESS

Mail Delivery: Ms. Miller reported that the mail delivery on Highlands’ property may be less efficient, as the route will now be staffed with substitutes. Ms. Miller will bring this up for discussion again during the April, 2004 Board of Directors meeting.

OLD BUSINESS

The 2004 NAHC conference was discussed and Ms. Miller will distribute the informational flyer to Board members at the April, 2004 Board of Directors meeting.

BOARD MEETING DATES

April 25, 2004

MEETING ADJOURNED AT 6:10 p.m.

I certify that this is a true and accurate statement of the Board Meeting of February 29, 2004.

Respectfully Submitted,

Elizabeth A. Smith

Secretary

Highlands Cooperative Association Board of Directors